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I'm the President of LaserNetworks, North America's largest independent MPS Reseller. My team and I are focused on continuing LaserNetworks's innovation and leadership across the company's core business of its MPS Cost Per Page® program, established in 1996. 

I am also a founding member of the MPSA and currently sit on the board. 

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Lyra - Part II

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News & Notes.  Here were a few more sounds bites that I found interesting from the Lyra Symposium....

 

  1. Intel purchases more ‘green' power than any other company in North America.  LaserNetworks is proudly ‘green powered' through Bullfrog Power & it's great to see so many companies paying attention to the environment.  Congratulations to Brendan Peters & the guys at Intel.
  2. Second note on Intel...they have MIB technology that could substantially improve the ease & amount of information on a device.  Cheers to Canon for picking it up...unfortunately, most of the other manufacturers are dragging their collective heals suggesting their IP is too important.  Sounds a bit like Apple-MSFT, until MSFT began to open things up!  Hopefully we don't need to wait another 20 years to pass these benefits on to our customers.
  3. The Managed Print Services Association was established late last year & already has more than 500 members.  Congrats to Jim Fitzpatrick who is leading the charge & doing a great job.  It's an honour to be a board member representing the Dealer Channel.
  4. Remanufactured toner for colour printers/MFPs increased at a rate of 35% in 2009 vs. 2008.  Three drivers were cited for this growth: price increases from the OEM companies; toner/product constraints; improved technology/reliability of the remanufactured product.
  5. There are many ‘shades of green' when it comes to Corporate Social Responsibility (CSR) around the environment.  Many of the larger companies are tracking their results, even when they're not perfect (congrats to HP on this one).  Very disappointed that Ricoh published their CSR report...some confusing charts but not a single word about the environment.  Wonder if there's a correlation between their lack of environmental awareness & their huge revenue drop in 2009?  Excluding Ikon, Ricoh's revenue declines over the past four quarters have been: down 25%, down 30%, down 24%, down 26%.
  6. In 2009, the biggest companies in the print/copy space were HP @ $24billion (print only), Canon @ $23billion (excludes their Oce acquisition), Ricoh @ $17billion (includes Ikon), and Xerox @ $15billion.
  7. ‘Danger Zone' companies according to Lyra include Kyocera Mita, Sharp, & Toshiba...small percentage of their company's revenue with declining share and minimal investment in printing/copying R&D.
  8. Xerox acquisition of ACS is very different from HP's acquisition of EDS.  ACS is in Business Process Outsourcing (BPO) where EDS was true IT Outsourcing.  ACS will represent approximately 30% of the combined revenue with almost 60% of the total employees.
  9. Memjet will arrive one day...a very exciting product that could truly impact productivity in the office.  This deserves its own blog!
  10. Lexmark have some great new products & were recently awarded Buyer's Lab Mono MFP Line of The Year.  Unfortunately for them, the timing of the global recession & the slowdown in hardware purchases has limited any significant marketshare growth for the company.

Comments

Your comments on Ricoh are either misleading or completely false. First, Ricoh's revenues for FY 2009 were the equivalent of roughly $21 billion, not 17 billion. Yes, Ricoh has, like every company, been hit by the hard economic times, and like every Japanese company, by the changes in currency exchange rates, but the negative impact on revenues has been less than 10% when comparing Q for Q between 2009 and 2008, and has fluctuated between -6% and +4% Q over Q in 2009, nowhere near the figures you came up with. 
 
 
 
Regarding the environment, Ricoh has a CSR report AND a Sustainability Report. Some companies combine them, Ricoh does not. In addition, in 2009 Ricoh was named one of the Global 100 Most Sustainable Corporations in the World for the sixth consecutive year. This is among several other environmental awards that Ricoh has achieved in the last 30 years. Not bad for a company who "lacks" environmental awareness. 
 
 
 
Your research is amateurish and unprofessional. 
 
 
 
For anyone who wants to research themselves please visit the following sites: 
 
 
 
http://www.ricoh.com/about/csr/ 
 
 
 
http://www.ricoh.com/environment/ 
 
 
 
http://www.ricoh.com/IR/financial_data/financial_result/index.html 
 
 
 
http://money.cnn.com/quote/financials/financials.html?symb=RICOY
Posted @ Thursday, February 11, 2010 11:36 AM by Brian Healy
I was at the same event. The financial's Brian repeated were for Ricoh only, not including IKON, as I believe were yours. 
 
 
 
It's interesting that at a symposium put on by a leading imaging research firm, the opinions on Ricoh's "questionable environmental awareness" were expressed by Lyra's president, not LaserNetworks.  
 
 
 
Perhaps you should let Lyra know that you find their research amateurish and unprofessional?
Posted @ Thursday, February 11, 2010 12:30 PM by Sarah Thompson
Thanks for the comment, Brian. As a follow up to Sarah's note, 
 
 
 
1. You are correct that the combined revenue of Ricoh/Ikon was $21B in FY09. My error. However, the revenue decline has been greater than 25%. At the time of the Ricoh-Ikon merger, less than 18 months ago, total revenue was north of $26B...today it's $21B. This represents a revenue drop >25%. Here's the Ikon press release with those financials.  
 
 
 
http://investors.ikon.com/phoenix.zhtml?c=96797&p=irol-newsArticle&ID=1191084&highlight= 
 
 
 
 
 
Regarding Ricoh's commitment to the environment. Thanks for the link. As was mentioned at Lyra, the Ricoh information is vague. As an example, Ricoh does not identify any positive or negative growth in its GHG emissions, nor does it discuss any auditing of its suppliers. If they do, that information is extremely difficult to locate. While Ricoh does discuss some 'programs', they are not specific on their contribution.  
 
 
 
As an example of what other global players are doing, here's HP...very clear & very specific results. 
 
 
 
http://www.hp.com/hpinfo/globalcitizenship/gcreport/ataglance/data.html 
 
 
 
If this type of information is available from Ricoh, please let me know as I'd be very interested in seeing it.  
 
 
 
Thx again for your comment. 
 
 
 
Brian 
 
Posted @ Thursday, February 11, 2010 9:49 PM by Brian Stevenson
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